Terms & Conditions

Welcome to Level Up Physical Therapy. By accessing our website, booking an appointment, or engaging with our services (including SMS and email communications), you agree to the following Terms & Conditions.

Services Provided

Level Up Physical Therapy provides physical therapy and wellness services as described on our website and in our clinic. Services are intended for patients seeking care and support under the guidance of licensed practitioners.

We limit the collection of information to what is necessary to deliver quality care and communications.


Appointments & Payments

  • All appointments must be scheduled in advance.

  • Payment is required at the time of service unless other arrangements have been made.

  • Cancellation policies may apply, and missed appointments may be subject to fees.

Messaging & Communication

By providing your phone number or email, you agree to receive communications related to your care, including reminders, updates, and resources.

  • Message Frequency: May vary based on your appointments.

  • Opt-Out: You may unsubscribe from SMS by replying STOP at any time, or unsubscribe from emails via the link included in each email.

  • Rates: Standard message and data rates may apply.

Privacy & Data Protection

We respect your privacy and take reasonable steps to protect your information. Please review our Messaging & Privacy Policy for details on how your information is collected, stored, and used.


Limitation of Liability

While we are committed to providing high-quality care, Level Up Physical Therapy is not responsible for:

  • Injuries or health conditions outside the scope of our care.

  • Damages resulting from misuse of information provided on our website.

  • Third-party links or services outside of our control.

Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page, and continued use of our services indicates your acceptance of the changes.


Contact Us

If you have any concerns about this Terms & Conditions, please reach out to us:

Level Up Physical Therapy
📍 3645 Grand Ave, Ste 203, Oakland, CA 94610
📞 510-883-3534
🌐 www.levelupwellpt.com